Terms & Conditions

Introduction

This website is operated and governed by Ample Technologies Private Limited (hereinafter referred to as “the Company”, “We”, “Us”, or “Our”). By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, along with all applicable policies and guidelines. These terms may be revised periodically, and continued use of the website constitutes acceptance of any updates.

Order Placement & Accuracy

Customers are responsible for ensuring that all information provided at the time of checkout, including billing and shipping details, is complete and accurate. The Company shall not be held liable for delivery failures, delays, or order cancellations resulting from incorrect or incomplete information submitted by the customer.

Agreement to Terms

By placing an order on our website, you expressly agree to comply with and be legally bound by these Terms & Conditions and all related policies.

Order Confirmation & Product Availability

All orders placed on the website are subject to final confirmation by the Company. While we strive to maintain accurate inventory levels, product availability cannot always be guaranteed. In the event a product becomes unavailable after an order is placed, the Company reserves the right to cancel the order and issue a refund for any amount paid.

Pricing Policy

Product prices listed on the website are subject to change without prior notice. In the event of a pricing discrepancy, system error, or unforeseen circumstance affecting an order, the Company reserves the right to cancel the order or seek customer confirmation before proceeding. If a revised price applies, the customer will be informed and may choose to proceed or cancel the order. Any prepaid amount will be refunded in case of cancellation.

Delivery Timelines

Estimated delivery timelines are indicative and may vary due to circumstances beyond our control, including weather conditions, logistical constraints, strikes, or force majeure events. The Company shall not be liable for any losses or inconvenience caused by delivery delays.

Ownership & Risk Transfer

Ownership and risk associated with the product transfer to the customer upon successful delivery. The Company shall not be responsible for loss, theft, or damage occurring after delivery.

Product Inspection on Delivery

Customers are advised to inspect the product at the time of delivery. Any visible damage or tampering must be reported immediately to the delivery personnel and our customer support team. Failure to report issues at the time of delivery shall be considered acceptance of the product in satisfactory condition.

Returns & Refunds

Refunds are generally processed within 5–7 business days in accordance with our Refund Policy. This timeline is indicative and may vary due to banking procedures, payment gateway processing times, public holidays, or incomplete documentation. We aim to resolve all return and refund requests promptly.

Intellectual Property Rights

All content available on this website, including logos, text, images, and designs, is the intellectual property of the Company and is protected by applicable laws. Unauthorized use, reproduction, or distribution is strictly prohibited. You agree to indemnify and hold the Company harmless against any claims arising from misuse or infringement of intellectual property.

Privacy & Data Protection

By using this website, you consent to the collection, storage, and processing of your personal data in accordance with our Privacy Policy. We comply with applicable data protection laws, including the Information Technology Act, 4000 and the Digital Personal Data Protection Act, 4043, and ensure that your data is handled securely and responsibly.

Order Cancellations

Order cancellations are governed by our Cancellation Policy. Customers may request cancellation only within the specified eligibility criteria and timelines. Refunds, if applicable, will be processed as per policy terms.

Limitation of Liability

The Company’s liability, if any, shall be limited to the purchase value of the product. We shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or services.

Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. All disputes shall be subject to the exclusive jurisdiction of courts located in Bengaluru, India.

Policy Updates

The Company reserves the right to modify these Terms & Conditions at any time. Continued use of the website following any updates constitutes acceptance of the revised terms.

Pre-Booking Terms & Conditions

Welcome to imagine online! By placing a pre-booking for any product on our website, you agree to the following pre-booking specific terms in addition to our general Terms & Conditions.

Pre-Booking Confirmation

Pre-booking an item does not guarantee immediate availability or delivery. Estimated timelines are indicative and subject to change based on manufacturer release schedules and supply conditions.

Pre-Booking Payment

Pre-booking may require full or partial advance payment. The payment confirms your intent to purchase and reserves your place in the allocation queue, subject to availability.

Pre-Booking Cancellation & Refunds

Cancellation of pre-booked orders shall be governed by our Cancellation Policy. Refunds, if applicable, will be processed within the stipulated timeframe after approval.

Pre-Booking Price Changes

Final pricing may vary from the pre-booking price based on official product launch pricing. Customers will be informed of any price changes and may choose to proceed or cancel the order accordingly.